| Attempt | One try at redeeming a voucher at the till. It reserves the voucher until it is confirmed, cancelled or resolved. |
| Cap | A daily or weekly limit on an offer's redemptions. |
| Commercial test | The recorded estimate of an offer's effect on gross profit, required before it goes live. |
| Correction | A separate ledger record that adjusts a completed redemption. The original is never edited. |
| Delegated right | A right the owner grants beyond a role's defaults. |
| Demo-recorded | A figure confirmed by a demo till in the preview — not a real transaction. |
| Dispute | A recorded disagreement about a redemption or an invoice, with evidence and a decision. |
| Exception queue | Redemptions needing a decision: outcome unknown, different discount, or left waiting. |
| Pairing code | The short code that links a registered scanner to your store. |
| Readiness | The gate that decides whether the store can publish offers and each branch can redeem. |
| Reconciled | The till's applied discount matches the expected discount. |
| Scope | The branches a page's figures cover. |
| SPX | SPKTRM points that customers exchange for your offers. |
| Voucher | A one-time code (SPK-XXXX-XXXX) a customer receives for an offer. |